We find out which plan you are on
Standard Plan, Tailored Plan or Medicaid Direct β the three routes need different paperwork sent to different places. Most families do not know which they hold, and the card does not always make it obvious.
Yes β and most families pay nothing
NC Medicaid covers ABA therapy for children with an autism diagnosis, through eight plans and three routes onto the program. Which one your child is on decides who approves the therapy and how long approval takes. We are contracted with all of them, and we handle the benefits check and the prior authorization ourselves.
Confirm which plan your child is on and what it covers
File the prior authorization, and the reauthorizations after it
Appeal a denial, with the clinical justification written for you
Your card names a plan but not which kind it is, and the kind decides who approves the therapy and how long approval takes. There are three routes. We work with all of them.
Holding a WellCare card? WellCare of North Carolina merged into Carolina Complete Health on April 1, 2026 and members moved across automatically, so the benefits sit with Carolina Complete Health now. We keep the WellCare coverage page up for anyone still checking.
Medicaid acceptance varies more between ABA providers than families expect, and some take Standard Plans but not Tailored. Ask about your plan by name rather than about “Medicaid”.
Medicaid does not ask families for money. It asks them for paperwork, filed correctly, on time, to the right plan. That is the part we take off you.
Standard Plan, Tailored Plan or Medicaid Direct β the three routes need different paperwork sent to different places. Most families do not know which they hold, and the card does not always make it obvious.
Every plan on NC Medicaid requires approval before ABA begins, and each wants the request assembled slightly differently. We write it, submit it with the assessment, and follow it until there is a decision.
For most families on Medicaid the answer is nothing: no deductible, no copay, no coinsurance. Where a plan does apply cost-sharing, you get the figure in writing before the first session rather than on a bill after it.
Denials are usually about documentation or the number of hours, not about whether your child qualifies. North Carolina gives you appeal rights, including continued services while the appeal runs. We write the appeal and the clinical justification.
One-on-one therapy with a trained RBT, right in your home. Your child works on communication, behavior regulation, and skill-building in the environment they need it most.
Learn moreStructured, individualized therapy delivered at our dedicated clinic. Your child receives focused support with a team of trained professionals, access to specialized materials, and a consistent therapy setting designed for growth.
Learn moreTherapy during your child's school day β in the classroom, during lunch, and at recess. We help them succeed in real situations: participating in group work, managing frustration, and navigating peer relationships.
Learn moreYou'll learn the same strategies our therapists use, so you can reinforce skills at home. You'll know how to support your child's progress between sessions.
Learn moreNC Medicaid funds ABA against an autism diagnosis from a qualified provider. If you have the report, have it ready. If you are still waiting on an evaluation, call us anyway and we will tell you what your plan will need.
Give us the name on your child's card and your county. We go to the plan directly, confirm the ABA benefit and any limits on it, and send you the answer in writing.
The assessment produces the treatment plan, with recommended hours and measurable goals. The plan reviews that document rather than a general case for ABA, so its specificity is what carries the request.
Once the hours are approved, a BCBA and a technician are assigned and sessions begin β at home, at your child's school, or at our Charlotte clinic. We hold no waitlist, so the plan's decision is the only thing you wait on.
We know how Medicaid works. We've processed hundreds of Medicaid authorizations and understand their documentation.
You don't need to become fluent in insurance terminology. We manage the whole process β from verification to final claims.
You'll know your costs upfront before therapy begins, not vague estimates that turn into surprise bills later.
Whether in your home or at school, therapy happens in real settings, with real-world challenges.
If Medicaid denies coverage, we'll explain the real reason and appeal with the right documentation.
Yes. NC Medicaid covers ABA therapy for children with an autism diagnosis, through the managed care plans that administer it and through NC Medicaid Direct. Coverage runs on prior authorization: the plan approves a set number of hours before therapy begins, and again each time the authorization is renewed. We handle those requests for you.
This is the same question asked a different way. NCDHHS β the North Carolina Department of Health and Human Services β is the state agency that runs NC Medicaid, not an insurer you hold a card for. Your ABA benefit comes through the Medicaid plan NCDHHS has assigned you to, or through NC Medicaid Direct if you are on no plan. Either way ABA is covered, and the answer above applies.
For most families on NC Medicaid the answer is nothing. Medicaid is built without the deductibles, copays and coinsurance that make commercial coverage hard to predict, and children under 21 are covered under EPSDT. Where a plan does apply any cost-sharing, you get the figure in writing before the first session, not on a bill after it.
The name on your child's card tells you. Healthy Blue, Carolina Complete Health, AmeriHealth Caritas and WellCare are Standard Plans. Alliance Health, Trillium, Vaya Health and Partners are Tailored Plans, assigned by county rather than chosen. If the card names none of these, you are most likely on NC Medicaid Direct. We are contracted with all of them, so call 877-262-2221 and we will confirm it rather than leave you reading the card.
EPSDT β Early and Periodic Screening, Diagnostic and Treatment β covers everyone under 21 on Medicaid. It requires medically necessary treatment to be provided even where limits that apply to adult coverage would otherwise cut it short. In practice it is the reason a child's ABA hours are decided by clinical need rather than by a cap.
There is no set number, and any provider quoting one before meeting your child is guessing. The assessment produces a recommendation β commonly 25 to 40 hours a week for a comprehensive program, and 10 to 25 for a focused one targeting specific skills β and the plan approves a figure against it. You will know the approved number before sessions start.
Most families begin within two to four weeks of their first call. The assessment and the authorization set the pace, and both move faster when the diagnosis report is already in hand.
We appeal it, and we do the work. A denial is usually about documentation or the number of hours requested rather than about whether your child qualifies for ABA at all. North Carolina gives you the right to appeal and to ask that services continue while the appeal is decided. We will also tell you plainly if we think an appeal is unlikely to succeed rather than keep you waiting on one.
Yes. ABA delivered in your child's school is covered on the same basis as therapy at home or in a clinic, and it is often where the skills matter most. See how school-based ABA works.
It ended on April 1, 2023. Children covered by Health Choice moved to NC Medicaid automatically, kept their ID numbers, stopped paying enrollment fees and copays, and gained services Health Choice did not cover, including EPSDT. If you are searching for Health Choice ABA coverage, your child is on Medicaid now and ABA is covered.
Children do move between Standard and Tailored Plans, and families move county. Tell us as soon as you know, ideally before the change takes effect. We re-verify and file with the new plan early enough that sessions carry on through the switch rather than pausing while the paperwork catches up.
Yes, and nothing obliges you to leave their list first. Send us the diagnosis report, we will verify the benefits and file a fresh authorization, and you can decide once you have a real start date from each of us to compare.
Virginia Medicaid is a separate program, run by DMAS through Cardinal Care. ABA is covered there too and we accept it, but the plans and the paperwork differ. See ABA coverage through Virginia DMAS or Cardinal Care.
We accept most major commercial insurance as well, including Aetna, Cigna, United Healthcare and Blue Cross Blue Shield. See the full list of plans we accept, or call us and we will check your specific plan.
We're with you every step
Navigating Medicaid can be overwhelming. That's why we're here to help you every step of the way. Let's make sure your child gets the ABA therapy they need without the insurance headaches.